Collaboration

RingCentral MCP Server

Connect your account, then chat with AI to run tools.

RingCentral is a cloud-based communication platform that offers messaging, video conferencing, and VoIP phone services, enabling businesses to streamline communication and collaboration across various channels. It is mainly used to enhance team communication and integrate multiple communication modes into a single platform.

13 tools
Agent guide included
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AI Skill
SKILL.md

Domain knowledge for RingCentral — workflow patterns, data models, and gotchas for your AI agent.

RingCentral

RingCentral organizes telephony under Account and Extension (user/line). Company-level settings (queues, business hours) and extension-level settings (forwarding, call blocking) are separate.

Data Model

  • Account — organization; contains extensions and company settings.
  • Extension — user or phone line; has call handling, forwarding, business hours.
  • Call Queues — hunt groups for incoming calls.
  • Call Monitoring Groups — supervisor groups for monitoring agents.
  • Business Hours — when calls are routed; company and per-extension.
  • Call Handling Rules — routing rules (forward, voicemail, etc.).
  • Blocked/Allowed Numbers — per-extension allow/deny lists.
  • Call Records — call history and CDR data.
  • IVR Prompts — auto-attendant audio.
  • Fax Cover — fax cover page templates.

Gotchas

  • account_id and extension_id required: Most operations need both. Obtain from account/extension list first.
  • Sandbox vs production: Default API base may point to sandbox; production uses different host.

Tools in this Server (13)

Ringcentral List Blocked Allowed Phonenumbers

Retrieve a list of phone numbers that are either blocked or allowed for a specific user in your account. Use this to manage or audit blocked/allowed n...

Ringcentral List Callblock Settings

List the call blocking settings enabled for a specific user extension in your RingCentral account. Ideal for reviewing or changing caller blocking pre...

Ringcentral List Call Monitoring Groups

List all call monitoring groups within your company. Use this to review group memberships and monitoring permissions. Returns group details including ...

Ringcentral List Call Queues

Retrieve a list of call queues set up in your RingCentral account. Useful for managing queue arrangements and monitoring workloads. Returns details su...

Ringcentral List Call Record Settings

Retrieve the call recording settings for a specific RingCentral account. Use this to review or configure how calls are being recorded across the accou...

Ringcentral List Company Business Hours

Access the overall company business hours settings within your account. Utilize this to check or update company-wide availability schedules. Returns d...

Ringcentral List Company Call Handling Rules

Retrieve the full call handling rules applied at the company level. Best used when needing to assess or change automated response or call routing rule...

Ringcentral List Fax Cover

Retrieve a list of available fax cover pages from your RingCentral account. Utilize this to choose or modify cover pages for sending faxes. Returns de...

Ringcentral List Forwarding Numbers

Get a list of phone numbers set up for forwarding under a specific RingCentral user extension. Useful for managing call forwarding setups. Returns for...

Ringcentral List Ivr Prompts

Fetch a list of IVR (Interactive Voice Response) prompts available within your RingCentral account. Ideal for setting up or managing IVR menu options ...

Ringcentral List User Active Calls

Retrieve a list of currently active calls for a specific user in your RingCentral account. Useful for monitoring ongoing conversations for performance...

Ringcentral List User Business Hours

Retrieve the configured business hours for a specific user in your RingCentral account. Use this when you need to view or modify user's availability d...

Ringcentral List User Call Records

Access detailed call logs for a user's specific extension. Use this to audit call activity or generate call reports. Returns records including call du...

Frequently Asked Questions

What is the RingCentral MCP server?

RingCentral is a cloud-based communication platform that offers messaging, video conferencing, and VoIP phone services, enabling businesses to streamline communication and collaboration across various channels. It is mainly used to enhance team communication and integrate multiple communication modes into a single platform. It provides 13 tools that AI agents can use through the Model Context Protocol (MCP).

How do I connect RingCentral to my AI agent?

Add the MCPBundles server URL to your MCP client configuration (Claude Desktop, Cursor, VS Code, etc.). The URL format is: https://mcp.mcpbundles.com/bundle/ringcentral. Authentication is handled automatically.

How many tools does RingCentral provide?

RingCentral provides 13 tools that can be called by AI agents, along with a SKILL.md that gives your AI agent domain knowledge about when and how to use them.

What authentication does RingCentral require?

RingCentral uses API Key. RingCentral requires credentials. Connect via MCPBundles and authentication is handled automatically.

Setup Instructions

Connect RingCentral to any MCP client in minutes

https://mcp.mcpbundles.com/bundle/ringcentral

What is MCP?

Model Context Protocol lets AI tools call external capabilities securely through a single URL. This bundle groups tools behind an MCP endpoint that many clients can use.

Use this bundle in 3 steps

  1. Copy the MCP URL above
  2. Open your AI tool and add a new MCP/connector
  3. Paste the URL and follow any auth prompts

Claude Desktop Users

Skip the manual setup! Use the .mcpb file format for one-click installation. Check the Claude Desktop tab for setup instructions.

Pick your tool tab for exact steps

Select ChatGPT, Cursor, Claude Code, or another tab for copy-paste config.

Ready to use RingCentral?

Sign in to connect your credentials and start running tools from the chat.

RingCentral MCP Server & Skill — 13 Tools